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View Profile · 02-07-2012 5:10 PM

Well... Let me tell you i really didn't want to post about this but i'm getting desperate for feedback here.

I Purchased some Uomo Amore and Androstadienone about two weeks ago with fast shipping, got no shipment notification, nothing.

So i sent an email to their sales dept asking what was up and got no response.

Thats when i started thinking maybe my order hadn't been placed properly but no, it shows on my bank statement that Alpha Dream did receive the payment of 72 $ i made.

So i sent another email directly to Chris and still got no answer.

I'm a bit at a loss here because it seems they are a legit company and do good business so what is happening ???

View Profile · 02-07-2012 5:12 PM

Chris is usually pretty responsive. Try the 800 number on the website, or PM him directly here, I'm sure he'll get back to you.

View Profile · 02-07-2012 5:14 PM

Hi Slash,

don´t know what happened but just to give you a heads up ..

Chris is visiting his Girlfriend and it looks like he´s moving to California and due to this i can imagine that he´s pretty busy !

You made a good choice by ordering L Uomo Amore ... very good social stuff and even attraction is not bad ..

Chris always sorted things out ...

Sad that it happened now to you but see it as a coincidence Wink

Sure you can reach him these days ..

Pago

View Profile · 02-07-2012 5:20 PM

K i guess i'll wait a bit more but i mean their sales dept should have gotten back to me a while ago...

Yup Pago, remember i'm turning gay too Girl dance

Just wish i could have been testing by now...

View Profile · 02-07-2012 5:46 PM

I'll chime in and say that Chris has been extremely busy the last couple of weeks, and is heading back to New York today.

I'd say give him a couple of days to get settled in and take care of what I'm sure is a huge backload of things to do, and I'm sure he'll take care of you.

View Profile · 02-07-2012 5:55 PM

I'm actually on the flight back to New York as I type this, using the airplane's Wifi..

The androstadienone and luomo amore ship from two different locatins. The chemicals are shipped from New York, and since I've been in California this is what has likely caused your delay. The luomo amore should have been shipped separately though.

Please give me 1-2 days and I promise to get back to you and everyone else.

Thanks everyone for your patience..

Cheers,

Chris @ Alpha

View Profile · 02-08-2012 1:02 AM

Talk about five star customer service! An answer in 45 minutes!

Good

View Profile · 02-08-2012 4:25 PM

Hi Everyone,

Just wanted to share some great news.. Amara and I have signed the lease on our new home together in Sacramento, and I'm very happy and excited about it.

This is good news for all of you as well... Now we are going to be consolidating the operation to one office, instead of two offices - This will make the whole process much easier and efficient, especially for orders of concentrates, and for samples...

I had been working furiously for the past week and 1/2 on trying to find a nice home, and I admit that I may have slacked off on answering emails and getting back to everyone. My email box is a disaster..

All of the backed up orders will be shipping out today and tomorrow. I will try to get back to all the emails. If you have a pressing issue and need a response right away, please send your email again to chris@alpha-dream.com and write URGENT in the header.

Thank you all again for your patience - I appreciate your business very much. Also thank you all for helping to make a life for me and my lady possible Smile

Cheers,

Christopher Schraud

View Profile · 02-08-2012 5:10 PM

Hi Chris,

happy to hear that you´re moving to California ...

definately better climate there ..

and Chris ..

is there a DHL station around ?

Pago

View Profile · 02-09-2012 1:46 PM

Congrats on the new home! Smile

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