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Surprisingly Good CS
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errorstotle - Banned
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Surprisingly Good CS
01-11-2017 5:05 PM
As a newbie, I decided to purchase a few things from AD, LAL, and PXS. I had questions and some order changes for AD and LAL.
Received an (aggressive) email from garry@liquidalchemylabs.net; maybe he was on some potent BW? :| Decent customer support, although I couldn't place a call anywhere. Guess I should be satisfied with an email follow-up.
I also called Alpha Dream, but didn't get an answer. I placed an order with them 2 days ago and just wanted to make sure that I'd get an email on shipping confirmation, as it felt like my LIIK(v2) hadn't moved yet. I have a perpetual stick up my ass about email notifications as progress is made, so I naturally called but didn't leave a message. A few hours later, I get a call from, "No Caller ID" on my phone. I usually don't answer random, creepypasta-esq shit like that, but I decided to today. Sasha from Alpha Dream was returning my call...which I usually don't get with smaller or start-up companies. I asked her what the Spice Bomb scent smelled like and she mentioned that she would include a few samples of other scents for me to try and compare with. I don't get a lot of samples of things unless I'm at CostCo or Sam's Club, so I thought that was pretty nice. ALSO, they were able to change my order just before it shipped; I opted for the LIIKv1 instead, since I'm in my mid-20s. She was very nice, empathic and I just thought other newbies might find the good experience valuable. I don't work for Alpha Dream, nor am I even saying that their products are good - I've yet to even receive anything. But, if you are wanting to work with a company that provides quick, quality responsiveness, Alpha Dream already took that trophy.
Couldn't leave a Yelp review, so I just thought I'd throw this somewhere here.
(This post was last modified: 01-11-2017 5:33 PM by errorstotle.)
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01-11-2017 5:05 PM
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ShadowX114
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RE: Surprisingly Good CS
01-11-2017 5:40 PM
I'm sure I'm not the only one who's confused by this.
Sasha at Alpha Dream? I thought it was either Chris or Amara but hiring a 3rd person is obviously a possibility but then you mention Spice Bomb....isn't that one of PXS' new scent? And then you go back and talk about AD once again....
You got an aggressive reply from Garry but then you follow with "decent customer support". And I personally have never gotten an aggressive reply from him; he was always polite and nice in his e-mails.
Confusion after confusion
Age: 29 years old (helpful if reading my journal)
Journal ->: HERE
Current Stash
Alpha Dream: Glace
Androtics: TAC (20mcg), P83 (20mcg), P96 (20mcg), P97 (20mcg)
Apex: M3X
LAL: BW, Max T, Wolf
Pheromone XS: Cohesion, Connections
Love Potion: 40 samples
(This post was last modified: 01-11-2017 5:41 PM by ShadowX114.)
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01-11-2017 5:40 PM
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theLaw
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01-11-2017 6:09 PM
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errorstotle - Banned
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RE: Surprisingly Good CS
01-11-2017 6:51 PM
(01-11-2017 5:40 PM)ShadowX114 Wrote: I'm sure I'm not the only one who's confused by this.
Sasha at Alpha Dream? I thought it was either Chris or Amara but hiring a 3rd person is obviously a possibility but then you mention Spice Bomb....isn't that one of PXS' new scent? And then you go back and talk about AD once again....
You got an aggressive reply from Garry but then you follow with "decent customer support". And I personally have never gotten an aggressive reply from him; he was always polite and nice in his e-mails.
Confusion after confusion 
Black Spice* - I originally ordered Black Spice from AD. The name is pretty close to "Spice Bomb", from PXS, so hopefully you can understand the confusion on the scent name. Sasha is apparently their, "Customer Service rep for customer relations" - according to their contact page. I am not sure if she is new there, nor did I bother to ask. I thought this area was dedicated to, "Alpha Dream" (as listed above)...hence the majority of the post containing positive feedback for Alpha Dream...lol.
Yes, an aggressive reply doesn't necessarily always imply a negative, horrible reply. Therefore, in my opinion, the support that I received in that instance was decent. (I.e., I've had much worse support responses.)
Hope that clears up the confusion.
(01-11-2017 6:09 PM)theLaw Wrote: So right out of the gate he doesn't want to be understood, hence the miscommunication...........with questions and order changes to boot.
Where there's smoke.........there's fire.
![[Image: kramers-hair-on-fire-o.gif]](http://stream1.gifsoup.com/view5/2041483/kramers-hair-on-fire-o.gif)
The season is upon us!!!
"His" intentions were to pick the product that was right for him, which isn't easy with pheromones (especially when you're just beginning). Pardon me for being indecisive and unsure of something new.
(This post was last modified: 01-11-2017 7:43 PM by errorstotle.)
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01-11-2017 6:51 PM
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theLaw
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RE: Surprisingly Good CS
01-11-2017 8:01 PM
(01-11-2017 6:51 PM)errorstotle Wrote: Black Spice* - I originally ordered Black Spice from AD. The name is pretty close to "Spice Bomb", from PXS, so hopefully you can understand the confusion on the scent name. Sasha is apparently their, "Customer Service rep for customer relations" - according to their contact page. I am not sure if she is new there, nor did I bother to ask. I thought this area was dedicated to, "Alpha Dream" (as listed above)...hence the majority of the post containing positive feedback for Alpha Dream...lol.
Yes, an aggressive reply doesn't necessarily always imply a negative, horrible reply. Therefore, in my opinion, the support that I received in that instance was decent. (I.e., I've had much worse support responses.)
Hope that clears up the confusion.
(01-11-2017 6:09 PM)theLaw Wrote: So right out of the gate he doesn't want to be understood, hence the miscommunication...........with questions and order changes to boot.
Where there's smoke.........there's fire.
![[Image: kramers-hair-on-fire-o.gif]](http://stream1.gifsoup.com/view5/2041483/kramers-hair-on-fire-o.gif)
The season is upon us!!!
"His" intentions were to pick the product that was right for him, which isn't easy with pheromones (especially when you're just beginning). Pardon me for being indecisive and unsure of something new.
If only there were a repository of useful mone information that you had access to.........maybe a library of sorts..........if only.............
Signatures are forum-cancer.
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01-11-2017 8:01 PM
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errorstotle - Banned
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RE: Surprisingly Good CS
01-11-2017 8:19 PM
(01-11-2017 7:57 PM)Androcles Wrote: @errorstotle
Pardoned? Just last week you did extensive reading and reasearch. You wanted to stack Xist and AV two days later, and how did that go after you did Xist solo? I'm just confused as you wanted to help out other newbies as you stated above.
![[Image: 2rooGl.png]](http://imagizer.imageshack.us/v2/1600x1200q90/922/2rooGl.png)
XiSt is on the way. Believe it or not, research doesn't end, even when it's extensive. Let me know if you're still confused on the learning process.
(01-11-2017 8:01 PM)theLaw Wrote: "His" intentions were to pick the product that was right for him, which isn't easy with pheromones (especially when you're just beginning). Pardon me for being indecisive and unsure of something new.
If only there were a repository of useful mone information that you had access to.........maybe a library of sorts..........if only.............
- If only search engines provided conclusions that were absolute and finite....if only....
(This post was last modified: 01-11-2017 8:20 PM by errorstotle.)
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01-11-2017 8:19 PM
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SeekingSuccess
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RE: Surprisingly Good CS
01-11-2017 10:53 PM
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01-11-2017 10:53 PM
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