07-22-2013, 8:03 PM
07-22-2013, 8:31 PM
And they seem to mistake my order. Because I order it by email. But I already forwarded our email regarding my order to prove it. Anyone from Asia to confirm how many days they usually ship to Asia ?
07-22-2013, 8:54 PM
I talked to them about this once actually they said about 15 - 20 business days.
07-22-2013, 8:56 PM
Depends. They also did a mistake during my first order. I waited forever only to find out that they shipped to the wrong country. I had that mistake rectified soon after. Second shipment took around 10 days, now with empty sample bottles. Another complain later, and another shipment reached my house in Malaysia in 5 days 
So yeah, u might get yours in around 10 days, average.

So yeah, u might get yours in around 10 days, average.
07-22-2013, 9:30 PM
(07-22-2013 8:56 PM)maeve Wrote: [ -> ]Depends. They also did a mistake during my first order. I waited forever only to find out that they shipped to the wrong country. I had that mistake rectified soon after. Second shipment took around 10 days, now with empty sample bottles. Another complain later, and another shipment reached my house in Malaysia in 5 days
So yeah, u might get yours in around 10 days, average.
lol you got lucky then, definitely not what customer rep said =p heh
07-23-2013, 4:53 AM
(07-22-2013 8:54 PM)ryusei Wrote: [ -> ]I talked to them about this once actually they said about 15 - 20 business days.
They shipped it on 7 th June 2013. And I haven't received it yet. They told me to check on my custom. I checked it and still don't have it. I have ordered many times from LAL, alpha dream and pheroXS and all have arrived with no problem at custom. Hope they can solve this problem.
07-23-2013, 5:02 AM
(07-22-2013 8:56 PM)maeve Wrote: [ -> ]Depends. They also did a mistake during my first order. I waited forever only to find out that they shipped to the wrong country. I had that mistake rectified soon after. Second shipment took around 10 days, now with empty sample bottles. Another complain later, and another shipment reached my house in Malaysia in 5 days
So yeah, u might get yours in around 10 days, average.
Me too, I just ordered 1 true love, but they charge my credit card for true love and true instinct spray. I already send them my email regarding my order to prove it. And I haven't received my order, they said shipped on 7 June 2013. It is possible they shipped it in the wrong country like you too. Hope someone from true phero can help me.
07-23-2013, 5:29 AM
I see. That's almost 2 months. Something definitely went wrong there. I actually seek help from one of the PT forumer to locate my parcel, and he's the one that told me that my parcel went to another country. So if u could, u can try contacting USPS. Or, u can try to check with TP regarding your home address that they put on the envelope. Popular mistake they always so there.
I'm going to give u an excerpt of my email, if this can help u:
Hi maeve,
Thank you for contacting True Pheromones.
Thank you for your hard work, as I looked at the address I see that it was our mistake. I will be sure to reship your order today.
Again thank you so much for your help. I apologize for my mistake. Sorry for the inconvenience.
Please contact us if you have any further questions.
Thanks,
Lolly C.
True Pheromones
1-877-PHERO-77(743-7677)
365 Day Money Back Satisfaction Guarantee!
I'm going to give u an excerpt of my email, if this can help u:
Hi maeve,
Thank you for contacting True Pheromones.
Thank you for your hard work, as I looked at the address I see that it was our mistake. I will be sure to reship your order today.
Again thank you so much for your help. I apologize for my mistake. Sorry for the inconvenience.
Please contact us if you have any further questions.
Thanks,
Lolly C.
True Pheromones
1-877-PHERO-77(743-7677)
365 Day Money Back Satisfaction Guarantee!