(02-13-2020 6:02 PM)thundr Wrote:  My apologies guys. I recently had a death in the family of someone very very close to me. I had to address this with the utmost importance. Everything got sidelined for a couple weeks while I handled some personal issues. I am back now so please give me a few days to catch up on everything and answer Emails.

Thanks.

Extremely sorry for your loss. I cannot even imagine what you are going through. I am sorry for being so quick to judge/jump to conclusion.

Sending out prayers to you and the family in this tough time.

Sorry for your loss Thundr.

Did not even expect for anything to be shipped when someone is in bereavement, so thanks a lot

My condolences for your loss Thundr.

(02-12-2020 11:22 AM)Gladen Wrote:  In my opinion, this goes way beyond having some order-fulfillment hiccups and borders on an egregious faux-pas.

I got a full refund which I wasn't expecting or asking for with no responses to my emails or explanation so I just hope I didn't get blacklisted or something. I love Apex products and I wish I could get the replacement bottles instead. I'm still on the fence on the leaked ones for their effectiveness.

Just wanted to give a quick update.

So I got my package today. A little slower than I expected for domestic shipping but yesterday was President's day (holiday).


Despite the package being wrapped like it came out of Columbia, there was still leak! The Titan and Fury labels both slipped right out of the bottle and I threw them out. There are some weird blue glue things around where you twist the cap... never seen that before and did not seem to help with the leak if that was what it was intended for.


The fury scent coming out of the package smells slightly different than the Core Fury I got when Apexpheromone was still just an idea in the making. Very similar though but a little more woody/musky if that makes any sense.


Anyway, time to put it to the test finally

Ok I need some advice here.

I had have the bottle on the table and it is still actively leaking!

I never had such an issue before with any product so I am not sure how to proceed.

At this rate this bottle will be empty by next week guaranteed.


What the heck do I do? Do I take that blue shit out ?


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(02-18-2020 2:16 PM)PheroJack Wrote:  What the heck do I do? Do I take that blue shit out ?

The last time that I ordered from Apex, there was blue painters tape inside the cap to keep it from leaking.

If that's the case, then you should be able to remove it.

(02-18-2020 3:37 PM)theLaw Wrote:  The last time that I ordered from Apex, there was blue painters tape inside the cap to keep it from leaking.

If that's the case, then you should be able to remove it.

Yep I think that's what it is. And every time I shake the bottle or if it ever tilts or just does not stay up straight for any reason, it will eventually leak through the tape.


May I say... such bad packaging. But maybe I am so spoiled from PXS and LAL.

I know Apex has great pheromone mixes but the other logistics are badly taken care of. Give the raw molecules and formulas to SteveO and he should put it in PXS bottles, package it and ship it

Got no samples at all. No section to request anything when you are checking out. Mehhh...

(02-18-2020 9:01 PM)PheroJack Wrote:  Yep I think that's what it is. And every time I shake the bottle or if it ever tilts or just does not stay up straight for any reason, it will eventually leak through the tape.


May I say... such bad packaging. But maybe I am so spoiled from PXS and LAL.

I know Apex has great pheromone mixes but the other logistics are badly taken care of. Give the raw molecules and formulas to SteveO and he should put it in PXS bottles, package it and ship it

Got no samples at all. No section to request anything when you are checking out. Mehhh...

My last bottle of TKO also had what appeared to be teflon tape between the bottle and the spray nozzle. When I was doing home remodeling, I was told not to use teflon on plastic threads. It could cause the threads to be over tightened or the tape could bind up in one spot causing a leak

The new glass bottles leaked pretty badly for me as well. The blue tape on the nozzle for each of my bottle were all wet.

Just got a response that Thundr refunded me in full to make things right. I'll be ordering more Apex products once I finish up what I have.