I'm disappointed with Alpha Dreams. Purchase the LIIK v1, chose the more expensive transport, the estimated time of shipping is over today, they don't even tracking number sent, I sent two emails for days, and they don't respond.
I paid more for transport and nothing ...
anyway ... at least to respond to emails

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I ordered from Pheromonexs and androtics, and are more attentive.

(03-21-2014 8:26 AM)Ricardori Wrote:  I'm disappointed with Alpha Dreams. Purchase the LIIK v1, chose the more expensive transport, the estimated time of shipping is over today, they don't even tracking number sent, I sent two emails for days, and they don't respond.
I paid more for transport and nothing ...
anyway ... at least to respond to emails

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I ordered from Pheromonexs and androtics, and are more attentive.

Hopefully you should receive some form of info on your order soon.

Customer service for me with any business is HUGE! I don't care if a company doesn't have the best products! I LOVE GOOD CUSTOMER SERVICE!!
I love L2k v1, but I never raved about their service.

Companies like Pheromonexs has exceptional service along with quality products, making them a leader in the business.

I was in the business of customer service for years, and good service was the difference in giving me the edge over my competitors.

Hope you receive it soon.

Thank´s V-Nice
I still hope that the situation will change, because according to reports, Alpha Dreams is good company

(03-21-2014 8:26 AM)Ricardori Wrote:  I'm disappointed with Alpha Dreams. Purchase the LIIK v1, chose the more expensive transport, the estimated time of shipping is over today, they don't even tracking number sent, I sent two emails for days, and they don't respond.
I paid more for transport and nothing ...
anyway ... at least to respond to emails

---

I ordered from Pheromonexs and androtics, and are more attentive.

I had an issue with my initial order (Glace arrived but LIIK wasn't included) and got feedback from both Chris and Amara. I used the contact phone number for both however in addition to email. I got an email confirming my order with shipping info etc...did you get a similar email?

(03-21-2014 9:02 AM)DWR Wrote:  I had an issue with my initial order (Glace arrived but LIIK wasn't included) and got feedback from both Chris and Amara. I used the contact phone number for both however in addition to email. I got an email confirming my order with shipping info etc...did you get a similar email?

Hi DWR,
just received an email saying that ordered was sent, anything else, I contacted DHL and they don't know anything, asked the trace number but I don't know, because I was given...

Hi Ricardori,
I ordered on 23/01/2014 and received my order on 10/02/2014... DHL Express (2-3 days)...
Location: Greece

I received an apology e-mail about the delay, on 03/02/2014, including the Track No from DHL.

At least I'm happy with the purchase of LIIK v.2

Hi Panikos,

seriously? We paid an expensive price tag for anything?
This wrong.

by the way as Portuguese I'm sympathetic to Greece. Courage ...

lIIK v2 works?

LIIK v.2 is a very reliable product. I have tested it as a standalone and combined with XS products (I have placed a post 'LIIK v.2 + XS' at the DiscoverXS forum).

(03-21-2014 9:59 AM)Panikos Wrote:  LIIK v.2 is a very reliable product. I have tested it as a standalone and combined with XS products (I have placed a post 'LIIK v.2 + XS' at the DiscoverXS forum).

Ok, I will read, you have the same username?

Personally I think Alpha Dream and Chris are solid - 100% However to his defense I'm almost positive he's a one man show and he has a full time job. But you are right, he doesn't really respond to emails in a timely manner.